
PRIVATE (1-on-1 or small group / custom schedule) or PUBLIC (group / pre-set dates)
Return and Shipping policy
Returns & Exchanges
All products sold by Boolits Builders LLC are manufactured and fulfilled by our third-party partner, Printful, a print-on-demand fulfillment company. Each product is made just for you, which means we do not keep inventory or ship items ourselves.
We accept returns for misprinted, damaged, or defective items. If your order arrives with a printing error or physical defect, please contact us within 30 days of delivery so we can arrange a replacement or refund.
If your return is approved, we will provide return instructions. Items returned without prior contact and authorization will not be accepted.
Production & Shipping Time
Because each item is made just for you, it usually takes 2 to 5 business days to make your product. After it's made, shipping takes another 3 to 4 business days.
So in total, your order should arrive within 5 to 25 business days after it’s been made.
Non-Returnable Items
We do not accept returns or exchanges for non-defective products, including but not limited to:
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Incorrect sizing
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Buyer’s remorse
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Color preferences
Please review size guides and product details carefully before placing your order.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange a defective item, send us an email and we will walk you through the exchange process.
Return Shipping Costs
Customers are responsible for paying shipping costs for returning any item unless the return is due to a misprint, defect, or damage. We do not provide prepaid return labels except in those cases.
Contact Us
To report a defective item or begin a return, please contact us at:
info@boolitsbuilders.com
Please include your order number and a photo of the item.